Perceptions may not be reality, but they do drive decisions.

Townsend has been a trusted provider of information and insight to the plastics supply chain since 1977.  Every year our staff completes thousands of interviews covering a myriad of topics with key companies in all major local markets.

Coupling our expertise & efficient global resources with proven & effective methods, our industry acclaimed approach delivers actionable results and an exceptional customer experience.

Customers  |  Employees  |  Brands  |  Stakeholders  |  Products
  • Trust, Loyalty, Retention
  • Attitudes & Expectations
  • Experience, Satisfaction
  • Competitive Positioning
  • Opportunity Identification
  • Needs Assessment
  • Brand Equity
  • Market Profiling
  • Concept Testing
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