Contact Us
Customer Care
Frances Davidson
+1 281 873 8733 x120
Regional Contacts
Central & South America
Roberto Riberio
+1 281 873 8733 x155
Europe
Barbara Mitchell
+1 281 873 8733 x173
India
Jitu Vadodaria
+91 22 2661 5187
Middle East & GCC
Aziz Awad Althebaity
+966 (1) 456 0038
Southeast Asia, Taiwan, Australasia, Japan, China
Stephen Moore
+65 9687 0420
Customer Care
Frances Davidson
+1 281 873 8733 x120
Corporate Office
Phone: +1 281 873-8733
Fax: +1 281 875-1915
Townsend Polymer Services and Information
523 N. Sam Houston Parkway East
Suite 500
Houston, Texas 77060
Mailing Address
P.O. Box 90327
Houston, Texas 77290 USA
Houston, Texas 77290 USA
Regional Contacts
Central & South America
Roberto Riberio
+1 281 873 8733 x155
Europe
Barbara Mitchell
+1 281 873 8733 x173
India
Jitu Vadodaria
+91 22 2661 5187
Middle East & GCC
Aziz Awad Althebaity
+966 (1) 456 0038
Southeast Asia, Taiwan, Australasia, Japan, China
Stephen Moore
+65 9687 0420
South Korea
Mr. Micheol Myung
+82 2 830 1353
80000 Interviews & Counting
Since 1977, Townsend's industry experienced customer research staff has conducted over 80000 interviews with key industry professionals throughout the petrochemical value chain.
Launching Now!: CLASS Europe: Industry Wide HDPE & LDPE/LLDPE Customer Satisfaction & Loyalty Survey
Beginning in February, more than 3,500 European Polyethylene processors will have the opportunity to provide extensive feedback to their resin suppliers regarding product and service offerings via the global market research firm, Townsend Solutions. Sponsored by major European polymer suppliers, Townsend’s Multi-Client CLASS PE/PP programs are the industry standard for independent, third-party perspective and insight into the needs and expectations of the plastic processing community.
Supplier Deadline to Participate: 20 December 2011
Request Information & Subscription Details
A Collaborative Approach
Whether your need is an industry wide benchmarking survey or an ad-hoc customer voice project, Townsend will work closely with all key stakeholders throughout the process to ensure a positive experience. Our value proposition is unique among survey providers... we bring proven, scalable processes executed by industry professionals with exceptional capabilities to ensure ACTIONABLE data and CI to help you drive growth & manage risk.
Benefits Beyond the Benchmark
The CLASS Advantage
Townsend works continuously with key stakeholders in the plastics supply chain to develop and fine-tune best practices for customer focused research & surveys. Our dynamic staffing model ensures true global reach and unparalleled industry experience. Our network of supply chain experts are strategically located in all major markets and our global research centers are fully staffed with industry experienced native linguists.
Since 1977, Townsend's industry experienced customer research staff has conducted over 80000 interviews with key industry professionals throughout the petrochemical value chain.
Launching Now!: CLASS Europe: Industry Wide HDPE & LDPE/LLDPE Customer Satisfaction & Loyalty Survey
Beginning in February, more than 3,500 European Polyethylene processors will have the opportunity to provide extensive feedback to their resin suppliers regarding product and service offerings via the global market research firm, Townsend Solutions. Sponsored by major European polymer suppliers, Townsend’s Multi-Client CLASS PE/PP programs are the industry standard for independent, third-party perspective and insight into the needs and expectations of the plastic processing community.
Supplier Deadline to Participate: 20 December 2011
Request Information & Subscription Details
A Collaborative Approach
Whether your need is an industry wide benchmarking survey or an ad-hoc customer voice project, Townsend will work closely with all key stakeholders throughout the process to ensure a positive experience. Our value proposition is unique among survey providers... we bring proven, scalable processes executed by industry professionals with exceptional capabilities to ensure ACTIONABLE data and CI to help you drive growth & manage risk.
Benefits Beyond the Benchmark
- Improve loyalty & manage risk with unbiased 3rd party identification of real-time issues and accounts in jeopardy
- Map your value proposition to specific markets through understanding areas of dissatisfaction and unmet needs
- Receive valuable competitive intelligence on customer share and perceived competitor strengths & weaknesses Understand shifting priorities and the influences driving change in the marketplace
- Identify opportunities to strengthen market share and increase revenue
- Measure and track success of internal initiatives
The CLASS Advantage
Townsend works continuously with key stakeholders in the plastics supply chain to develop and fine-tune best practices for customer focused research & surveys. Our dynamic staffing model ensures true global reach and unparalleled industry experience. Our network of supply chain experts are strategically located in all major markets and our global research centers are fully staffed with industry experienced native linguists.