In 1972 Phillip Townsend founded a consulting practice that is now two companies: Townsend Solutions and Phillip Townsend Associates. Townsend Solutions has grown to be the premier market research and consulting firm in plastics. With headquarters in Houston, Texas and satellite offices and partners around the globe, Townsend offers regional and international insights into your business.
Townsend is focused on delivering information and consulting services on the markets, companies, and technologies of the chemicals, plastics, and other process industries. This combination of technical depth, market sophistication, and international presence has allowed Townsend to become an industry leader.
Townsend Solutions is a plastic supply chain advisor, plastic industry expert, a resource for knowledge & data, independent consultant and globally connected in plastics since 1972. Townsend's mission is to assist clients in getting their revenue up, cost down and efficiency up to increase client profits.
Industry focus
Polyethylene, Polypropylene, Plastic Additives, Polystyrene, PET, PVC, Engineering resins, Related feedstocks and specialties
Products & Services
Townsend Solutions uses its product and industry knowledge, proven methodologies and experienced global staff to deliver value to its clients.
Customer Research
Townsend's Customer Loyalty and Satisfaction Survey (CLASS) programs are a proven method for understanding and monitoring customer satisfaction & loyalty and providing strategic insights based on expectations and perceptions. Based upon Townsend’s highly successful collaborative approach, multiclient CLASS programs are sponsored by a committee of industry suppliers. This committee, guided by Townsend’s customer research experts, designs all survey variables including timing, coverage, content and deliverables.
Consulting Services
Townsend's Proprietary Consulting Services can help answer your toughest questions. Proven methodologies include global business research, competitive cost analysis, Merger & Acquisition due diligence, competitive intelligence, business strategy & planning, technology assessment and opportunity analysis.
Townsend's most dynamic product area is Outsourced Services. Flexible outsourcing is used by an increasing number of global firms. Clients retain Townsend for customer research on demand. Clients benefit from priority service, discounted professional fees, fast turnaround and instant access to Townsend's network of global resources.
Plastic Buyer Profiles
Townsend maintains the most extensive global database of plastics processors. Telephone interviews are conducted with literally tens of thousands of plastic processors, compounders and distributors each year to profile their operations in great detail. Clients use the Plastic Buyer Profiles database across business functions to answer detailed questions about the resin marketplace.
Publications
Known for it's "industry defining analysis" Townsend publishes detailed reports on a monthly, annual, tri-annual and on-demand basis. Key publications include price reports, global market demand/supply studies, producer profiles and supplier market share reports.
Townsend has completed in-depth reports on plastic additives, automotive materials and systems, long fiber reinforced thermoplastics (LFT), polyethylene, polypropylene, metallocene, PE copolymers, PP copolymers, PVC copolymers, engineering thermoplastics, specialty chemicals, plus multiple end-use applications.
Capacity Database
Know every production line for PE & PP throughout the world. Townsend's capacity database is updated three times each year showing current capacity and planned additions for the next five years.